21+ Only

haiwan3 and Responsible Gaming —
A safe way to enjoy entertainment

Gaming is an enjoyable form of entertainment, but it needs to be approached with care and balance to stay safe for you and your family. At haiwan3, we always put our players' wellbeing first.

haiwan3 is a platform offering football, Live Casino, slots, and fish shooting games for players in Myanmar. We believe entertainment and safety go hand in hand. We firmly believe gaming should be done for entertainment, not as a way to earn income.

This page covers information on responsible gaming, self-control tools, ways to get support, and protection for those under 21. If you have any questions about gaming, you can contact our 24/7 support team directly.

Responsible gaming is not only the responsibility of each individual player — it is also haiwan3's responsibility as a platform. It is this two-way commitment that keeps gaming safe and enjoyable.

Our Protection Policies

21+ Age Restriction

Only players aged 21 and over are allowed to access haiwan3. Registration requires a national identity card, and services will not be provided to anyone who is underage.

Setting Deposit Limits

Players can set their own daily, weekly, or monthly deposit limits. This tool helps you take full control of your finances.

Time-Out

If you need a temporary break from gaming, you can use the Time-Out tool. You can pause your gaming activity for anywhere from 24 hours to 30 days, and return once that period is over.

Self-Exclusion

If you want to stop gaming for a longer period, you can use the Self-Exclusion tool to fully close your account for 3 months, 6 months, or 12 months. Access will be denied for the entire duration.

Session Time Limits

You can set your weekly playing hours in advance. When the limit is reached, we will send you a reminder, and you can choose to stop playing any game after that.

24/7 Support and Assistance

If you are facing any issue related to gambling, you can contact haiwan3's 24/7 Live Chat service or reach us by email in Myanmar language. We are always ready to help.

Warning Signs of Problem Gambling

If any of the following signs apply to you, take a break from gambling and do a self-check, or seek professional help. Gambling is for entertainment — it is not a solution to problems.

  • Deciding to keep gambling in order to win back money you have lost
  • Using savings, borrowed money, or funds meant for essential expenses on gambling
  • Neglecting work, family, and social relationships because of gambling
  • Trying to stop gambling but not being able to
  • Wanting to hide gambling activity from family or friends
  • Feeling restless or irritable when you cannot gamble
  • Spending more time or money on gambling, yet losses keep increasing

Self-Control Tools

01

Deposit Limit

You can set in advance how much you are allowed to deposit within a day / week / month. Once that period is up, no further deposits can be made.

02

Loss Limit

You can set a maximum amount you are allowed to lose from gambling within a given period. Once that amount is reached, gambling will stop, protecting you from further losses.

03

Time-Out (Temporary)

You can choose a period between 24 hours and 30 days to take a temporary break from gambling. Once the period ends, you can log back in as normal.

04

Self-Exclusion (Long-Term)

You can fully close your account for 3 months, 6 months, or 12 months. During that period, no gambling activity will be possible. This is the tool that offers the strongest level of protection.

How to Activate the Tools

To access the self-control tools, log in to haiwan3, go to "Account Settings", and select the "Responsible Gambling" section. You can activate the tools directly from there. If you need help activating any tool, contact us via 24/7 Live Chat or send your questions to [email protected].

21+

Only players aged 21 and above may play

haiwan3 strictly restricts minors under the age of 21 from accessing gambling. When opening an account, personal details and national ID card information are verified. We are committed to ensuring that gambling is only available to those of legal age in Myanmar.

To prevent your children or younger family members from accessing gambling websites, we recommend installing browser-level parental control software. If you need further advice on this, please contact our support team.

Ways to Get Help

haiwan3 Live Chat

If you are experiencing any gambling-related problem, open haiwan3's 24/7 Live Chat directly on the website and contact us in Myanmar language. We can help you activate gambling control tools and close your account.

Email Contact

For any responsible gambling request, you can send an email to [email protected]. Self-exclusion requests, limit adjustments, and account closure requests can all be handled through that channel.

When gambling becomes a problem, do not stay silent — we will work together to find a solution. What you share with us will be kept confidential, and we will help you in a fair and understanding way.

What You Should Know About Responsible Gambling

Once you activate Self-Exclusion, it cannot be cancelled before the chosen period ends. This is designed to protect players from themselves, and you can only request to reopen your account once the period is complete.

If you reduce a limit, the change does not take effect immediately — it only applies after the current limit period expires. For example, if you reduce a weekly limit, the change will take effect from the start of the following week and cannot be reversed right away.

During a Time-Out, gameplay and deposits are suspended, but any remaining balance can be withdrawn as normal. Withdrawals are typically processed within 15 minutes to 2 hours.

Chasing losses by continuing to play, hiding your gambling from others, deciding to stop but being unable to, or consistently betting more whenever you try to cut back — if any of these apply to you, it may be time to seek professional help.

Yes. Log in to haiwan3 and check the "Payment History" and "Game History" sections to review your activity. These records can help you assess your own gaming behaviour.

haiwan3 verifies age using a national identity card at the point of registration. We also recommend that parents and guardians install parental control software on their computers or phones for an extra layer of protection.

Play safely —
Put entertainment first at haiwan3

Let's take steps before gambling becomes a problem. Log in via haiwan3 Login to enable self-control tools or to contact us. If you have questions, you can find answers in the FAQ section.